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Monday, March 30, 2009

"We are international thanks to Alibaba.com!"

Heshan Jiaman Sanitary Ware Co. Ltd. is a manufacturer specializing in faucets, washing basins, bathroom mirrors and glass tops. In the beginning, our company had only a few domestic customers. However, we wanted to extend our business and sell our products in overseas markets. This became possible when we became Alibaba.com Gold Suppliers in 2005. Since then, our international business has developed fast.

Alibaba.com has helped us to increase our business and obtain new partners. We have now established a long-term relationship with customers from more than 20 countries worldwide such as Germany, Poland, Holland, America, Slovakia, Italy, Iran, France, Spain, Indonesia and Egypt.

After joining Alibaba.com, our turnover has increased at 20% every year and we have more than 50 new clients every year. We got an average of 80 serious inquiries every month from our TrustPass Membership and we are able to keep in contact with our new customers easily using Alibaba.com’s instant Messenger TradeManager. Clients can also contact us using our Contact Details by telephone and fax. Business was good as a TrustPass Member, but we knew there was plenty of room for us to grow.

After becoming a Gold Supplier, it did wonders for our reputation. Not only has Alibaba.com helped us by getting us more business, they have also helped us become a better supplier as well. My staff and I regularly attend the training sessions held by Alibaba.com, which teach everything from basic topics such as international trade etiquette to more complicated subjects such as how to make our company stand out from our competitors.

I have learned from Alibaba.com, my company now offers more and better services to our customers and I can minimize sourcing costs and maximize profits. If it wasn’t for Alibaba.com, a small to medium-sized company like ours would never have been able to expand into the international market so fast and with such stability. Thanks Alibaba.com!

Source: Alibaba

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